The Frozen Mice Guarantee

How do we know are food will arrive frozen?

Our frozen food delivery system guarantees it by;

• Insulated delivery boxes.
• Packed in long lasting dry ice.
• Late evening pack and despatch.
• Next morning delivery.
• All packages are fully trackable.

What does this mean for you?

Our frozen food can stay frozen in the box for up to 36 hours after leaving us. You can be confident that your frozen food will reach you in the best conditions possible.

If there is a problem?

Contact the dedicated Frozen Mice sales team immediately who will deal with your query as a priority.

Please remember to include your name and order number along with your query. We aim to respond to all queries within one hour (Mon-Fri 9am-5.30pm).

More information

For more information about the frozen Mice guarantee, please contact one of the Frozen Mice sales team.

You can also ask questions on our Facebook and Twitter profiles.